Privacy Policy
Last updated: June 3, 2026
1. Introduction
ElevateBits ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website elevatebits.com.
2. Data Controller
ElevateBits
Vase Pelagica 24, 78000 Banja Luka
Bosnia and Herzegovina
info@elevatebits.com
3. Data We Collect
Contact Form
When you submit our contact form, we collect your name, email address, and message content.
Google Analytics
We use Google Analytics to understand how visitors use our website. This service collects anonymized IP address, browser type and version, pages visited and time spent, and referral source. Google Analytics uses cookies to collect this data. You can opt out via the Google Analytics Opt-out Browser Add-on.
4. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries via contact form | Legitimate interest (Art. 6(1)(f) GDPR) |
| Website analytics and performance improvement | Legitimate interest (Art. 6(1)(f) GDPR) |
5. Data Sharing
We may share your data with the following third parties:
- Email service providers - to deliver your messages and our responses
- Google LLC - for analytics purposes via Google Analytics
All third parties are required to process your data in accordance with applicable data protection laws.
6. International Transfers
Google Analytics may transfer data outside the European Economic Area (EEA). Google LLC participates in the EU-U.S. Data Privacy Framework, which provides adequate protection for such transfers.
7. Data Retention
- Contact form data - retained for 12 months after last contact, then deleted
- Analytics data - retained for 26 months (Google Analytics default)
8. Your Rights
Under GDPR, you have the right to:
- Access - request a copy of your personal data
- Rectification - request correction of inaccurate data
- Erasure- request deletion of your data ("right to be forgotten")
- Restriction - request restriction of processing
- Objection - object to processing based on legitimate interest
- Portability - receive your data in a structured, machine-readable format
To exercise any of these rights, contact us at info@elevatebits.com.
9. Cookies
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - session state | 2 years |
You can manage or disable cookies through your browser settings.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
11. Children's Privacy (COPPA)
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@elevatebits.com and we will delete such information from our systems.
If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.
13. Contact
For any privacy-related questions or to exercise your rights, please contact:
ElevateBits
info@elevatebits.com
This Privacy Policy was drafted to comply with the EU General Data Protection Regulation (GDPR) and applicable laws in Bosnia and Herzegovina.
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